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TERMS AND CONDITIONS

Pilates studio Chelford Cheshire
Pilates studio Chelford Cheshire
Pilates studio Chelford Cheshire
Pilates studio Chelford Cheshire
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PARAGON PILATES CLASS MEMBERSHIP TERMS AND CONDITIONS

1. INTERPRETATION
In the Terms and Conditions, the following definitions apply: 
1.1    Member (“you”): the person purchasing a membership from the Company.
1.2    Company (‘we’ or “us”): Paragon Pilates Studio, Knutsford Rd, Chelford, Macclesfield SK11 9BB
1.3    Membership: the supply of Classes 
1.4    Membership Fees: the fees paid in advance.

2. MEMBERSHIP
2.1 Subject to condition 2.2 when a person has signed to agree to the terms and conditions, they become a Member. 
2.2 Acceptance of a person as a Member is at the absolute discretion of the Company. 
2.3 The Company reserves the right to expel, suspend for a specific period or refuse to renew the Membership of any Member whose conduct is or may, in the Company’s reasonable opinion, be injurious to the character of the Company, or which amounts to a breach of the Terms and Conditions, or where such expulsion is otherwise in the interests of the other Members of the Company.  Any Members so expelled will forthwith cease to be a Member of the Company and will not be entitled any refund for any period during which the membership is suspended. 
2.4 The Member must complete a health screening form and notify the Company of any physical and/or medical limitations that may affect their ability to participate. 
2.5 It is the responsibility of the Member to check with their GP or other health care professional as to their medical readiness to participate, the Company.
2.6 The Company reserves the right to refuse access to classes if the health of a Member may be endangered.
2.7 You (the Member) agree that you are voluntarily participating in the classes with the risk that there may be personal injury or illness arising from such participation.
2.8 You (the Member) agree to adhere to Paragon Pilates Class Etiquette as advised on our website.  If you do not do so, we reserve the right to require you to leave the class.  
 
3. FEES AND PAYMENT
3.1 Membership fees must be paid in accordance with the Terms and Conditions irrespective of whether the Member attends the classes.  No refund is given for non-attendance. 
3.2 Monthly Membership Fees are calculated based on 48 weeks of the year with the cost spread out equally over 12 months.  This allows for 4 weeks closure throughout the year (exact dates will be confirmed no later than 1 month prior to closure dates). 
3.3 The monthly recurring fees are made in advance by direct debit on the original purchase date, each month. 

4. REFUNDS AND CANCELLATIONS 
4.1 Membership can be cancelled by giving one calendar months’ notice in writing or via email. Once in receipt the Company will notify the Member of the final payment date.  
4.2 Where notice to cancel the Membership is received outside of condition 4.1, the Membership will be terminated one month from the next payment date.  The next payment will still be charged, and no fees paid in that time will be refunded. 
4.3 Memberships can be suspended for up to 60 days if serious injury, illness (doctor's note must be provided) redundancy from employment or long term travel (2 months or more) occur. 
4.4 No refunds will be made unless a class is cancelled by the Company and no alternative is offered.  
4.5 Refunds are not payable if Members simply change their mind or choose not to attend.

5. LATE CANCELLATIONS AND CATCH-UP CLASSES
5.1 A minimum 24-hours’ notice must be given before the cancellation of a class(es), to be entitled to a catch-up class(es).  You must cancel your class via our class booking system. 
5.2 Where less than 24-hours’ notice is given or the Member fails to attend, class(es) will be lost, and no refund(s) will be made.
5.3 Where less than 24-hours’ notice is given or the Member fails to attend due to an undeniably unavoidable circumstance (determined on a case by case basis), the Company, at its sole discretion, may issue a catch-up class. 
5.4 Where notice is given in line with condition 5.1, Members will be entitled to catch-up classes, where spaces in other classes allow. 
5.5 All entitled catch-up classes must be taken within 4 weeks of the original cancelled class date.  Any catch-up class(es) not taken within 4 weeks will be lost and no refund(s) will be made. 

6. GENERAL
6.1 The Company reserves the right to vary and revoke the Terms and Conditions from time to time which it may consider necessary or desirable for the regulation of the affairs of the Company and the conduct of Members.  Any such changes will be notified to Members and, until revoked are and will be binding for Members.
6.2 The Terms and Conditions will be governed by the laws of England and subject to the exclusive jurisdiction of the courts of England and Wales.  

OUR PRIVACY POLICY

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, and recommendations.

When you submit an enquiry via our contact form on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

1.) To provide and operate the Services;

2.) To provide our Users with ongoing customer assistance and technical support;

3.) To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4.) To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5.) To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us via email at info@paragon-pilates.co.uk. If you would like to: access, correct, amend or delete any personal information we have about you please contact us via the email address above. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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